Customer success story Zafire First Ramp· Airpro · Finland

Airpro moves 11 Finnish airports from clipboards to real-time turnarounds

Airpro provides aviation services at 11 airports across Finland. Replacing paper turnaround records with FIRST ramp gives supervisors a live picture of the ramp, turns completed turns into verified billable records, simplifies invoicing and delivers real-time cost savings.

30+

years in aviation services

1,500

aviation professionals

11

airports across Finland

22,169

turnarounds a year, digitally

The challenge: a turnaround recorded on paper

Before FIRST ramp, Airpro recorded turnaround activity on clipboards and printed checklists — written down first, typed up later.

  • Supervisors had limited real-time visibility of the operation
  • Paper records could be lost, damaged or hard to retrieve
  • Resource allocation was reactive, and admin piled up after departure

Why FIRST ramp

Airpro wanted a system handlers would use on the ramp, carrying captured services through to planning, reporting and billing.

“We chose FIRST ramp because it was the best end-to-end solution for Airpro combining invoicing, allocation and turnaround for our ramp operations. The Zafire team’s support through implementation was highly valued.”

Harri Valkama · Digital Transformation Lead, Airpro

From paper to real-time digital operations

Real-time service capture

Turnaround activity is recorded on the ramp as it happens, not hours later.

Resource planning

Supervisors allocate people and equipment against live demand.

Operational visibility

Managers see every stand without relying on radio calls.

Reporting and data

Data identifies trends, evidences performance and settles queries.

The results

22,169 per year

Turnarounds completed digitally

An average of 2,015 per airport, recorded at source rather than on paper.

55,704 per year

Billable activities captured

209 per operational user, each evidenced and ready to invoice.

One shared record

Real-time visibility for operations and finance

Operations and finance work from the same live turnaround data, meaning billable services significantly increased.

70–80%

Less billing administration

Completed turns become verified flight records with no paperwork to chase.

“Working with the Zafire team has been an excellent experience — FIRST ramp gives us the much needed real-time visibility between operations and finance.”

Nieves Bellafesta · Commercial Specialist, Airpro

Ready to see what FIRST ramp could do for your turnarounds?

Contact us today to schedule a personalised demo.