Zafire launches FIRST 25, with significant updates to their industry-leading suite of mobile-first aviation solutions, empowering staff on the ground by modernising the operational efficiency, precision, and reliability of ground handling, baggage handling and aircraft turnaround operations.
Aircraft Turnaround Software
“FIRST 25 represents a significant step forward,” said Andrew O’Connor, Head of Product Management. “These updates improve user experience, staff efficiency, operational sustainability and regulatory compliance – with both improved and entirely new functionality, including simpler integration with other aviation software.”

The updated FIRST load optimises aircraft loading with seamless baggage system integration, allowing baggage count and ULD information to flow into the loading process, further eliminating human error. It also adds AAA industry-standard checklists and enhanced dangerous goods handling. Highly customisable workflows are now supported, seamlessly integrating with commonly used Weight and Balance systems.

The new FIRST ramp aircraft turnaround solution streamlines ramp operations with a major enhancement adding automated and manual resource planning, notifying users of their next tasks in real-time. The push of job progress events is a further enhancement to ensure smooth coordination among ground crews, airlines, and airport systems – reducing delays and increasing efficiency. It now supports IATA SIS-compliant invoicing as well.

The latest update to the FIRST bag Baggage Reconciliation System introduces new ULD management functions alongside automated and multi-bag reflighting. The solution now supports enhanced integration with our FIRST load solution for better handling of special loads, such as wheelchairs and dangerous goods.

FIRST 25 introduces enhancements across the whole suite, including infrastructure, compliance and security features, performance improvements, multi-lingual support and simpler integration with other aviation software – all our solutions now offer a modern API framework, enabling seamless 3rd party integration and data sharing.

New FIRST 25 customers can also access Zafire ACADEMY, which offers self-paced training courses and FAQs, alongside powerful industry networking features. “Zafire ACADEMY is more than a training resource,” said Charlie McFarlane, Head of Marketing and Engagement. “It’s a community that brings people together to share knowledge, solve challenges and achieve more.”
ABOUT ZAFIRE
Zafire is a leading provider of cutting-edge aviation software solutions for baggage handling, ground handling, load control and more. FIRST bag, FIRST load and FIRST ramp are cloud-based, mobile-first solutions, which reduce aircraft turnaround times – enhancing operational efficiency and safety, reducing costs, promoting sustainability and improving the overall passenger experience in over 350 airports worldwide. Combining 25 years of industry expertise with the latest technologies and innovations, Zafire’s robust, user-friendly solutions meet the evolving needs of airports, airlines, and ground handlers worldwide.
To speak to a member of our Business Development team, just fill in our contact form. We’ll be happy to demo the solutions and discuss your needs further.





